Returns & Refunds

Returns & Refunds

We want you to have clear information if something goes wrong with an order.

Physical products

If an item arrives damaged, incorrect, or has another order issue, contact us through the Contact page with your order details and a description of the problem. We’ll review the situation and let you know the available next steps.

For other return requests, please contact us before sending anything back. Return eligibility can depend on the item’s condition and whether the order has already been used, opened, or processed.

Digital products

If a digital product is offered on the store, digital purchases are generally final once access has been provided, except where a refund is required by applicable law. If you experience a technical delivery issue or receive an unusable file, contact us so we can review the issue.

Incorrect charges

If you believe you were charged incorrectly, contact us through the Contact page with your order information so we can investigate.